{"id":5425,"date":"2025-06-20T17:52:01","date_gmt":"2025-06-20T12:22:01","guid":{"rendered":"https:\/\/www.testleaf.com\/blog\/?p=5425"},"modified":"2025-09-11T12:36:01","modified_gmt":"2025-09-11T07:06:01","slug":"top-25-freshworks-interview-questions-and-answers","status":"publish","type":"post","link":"https:\/\/www.testleaf.com\/blog\/top-25-freshworks-interview-questions-and-answers\/","title":{"rendered":"Top 25+ Freshworks Interview Questions and Answers"},"content":{"rendered":"<div style=\"margin-top: 0px; margin-bottom: 0px;\" class=\"sharethis-inline-share-buttons\" ><\/div><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-5425-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Top-25-Freshworks-Interview-Questions-and-Answers.mp3?_=1\" \/><a href=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Top-25-Freshworks-Interview-Questions-and-Answers.mp3\">https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Top-25-Freshworks-Interview-Questions-and-Answers.mp3<\/a><\/audio>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Introduction\"><\/span><strong>Introduction\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.testleaf.com\/blog\/top-25-freshworks-interview-questions-and-answers\/#Introduction\" >Introduction\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.testleaf.com\/blog\/top-25-freshworks-interview-questions-and-answers\/#Conclusion\" >Conclusion\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><span data-contrast=\"auto\">In today\u2019s competitive tech landscape, cracking product company interviews requires more than just theoretical knowledge. Practical exposure, strong fundamentals, and tool-based expertise play a key role. Freshworks, a prominent <a href=\"https:\/\/en.wikipedia.org\/wiki\/Software_as_a_service\">SaaS<\/a> company based in Chennai, is recognised for its rapid innovation and product-focused culture. Whether you&#8217;re applying for a role in QA, automation testing, or product support, thorough preparation for the interview process is essential. In this blog, we&#8217;ve compiled some of the most frequently asked <\/span><b><span data-contrast=\"auto\">Freshworks interview questions and answers<\/span><\/b><span data-contrast=\"auto\"> to help you understand what the company seeks in candidates.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">1. How do you identify use cases and test cases for a given feature?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Use cases are identified from user stories or functional requirements. Test cases are derived from use cases using techniques like decision tables, equivalence partitioning, and boundary value analysis.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">2. How do you ensure complete test coverage \u2014 including positive, negative, boundary, and browser compatibility scenarios?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">By mapping each requirement to test cases using a traceability matrix, and ensuring a mix of positive, negative, boundary, and compatibility tests.<\/span><\/li>\n<\/ul>\n<p><strong>Continue Reading<\/strong>: <a href=\"https:\/\/www.testleaf.com\/blog\/2025-top-automation-testing-infosys-interview-questions-with-expert-answers-from-testleaf-for-2-to-5-years-experience\/\">2025 Top Automation Testing Infosys Interview Questions with Expert Answers<\/a><\/p>\n<h3><b><span data-contrast=\"auto\">3. What is integrity testing and when do you perform it?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">It ensures data consistency and accuracy after integration, migration, or transactions.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">4. What are the key components of security testing?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Authentication, authorization, session management, input validation, data encryption, vulnerability scanning (e.g., SQL Injection, XSS).<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">5. How do you approach accessibility testing and what tools have you used?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">By verifying WCAG compliance using tools like Axe, Lighthouse, Wave, and testing for keyboard navigation, screen readers, and color contrast.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">6. How do you determine test severity and priority for a defect?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Severity is based on impact; priority is based on urgency. A critical crash has high severity; a typo on the homepage may have high priority.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">7. What is translation testing?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">It validates UI translations in localized versions for accuracy, context, and consistency.<\/span><\/li>\n<\/ul>\n<p><strong>Related Posts<\/strong>: <a href=\"https:\/\/www.testleaf.com\/blog\/mobile-automation-testing-interview-questions-and-answers\/\">Mobile Automation Testing Interview Questions and Answers<\/a><\/p>\n<h3><b><span data-contrast=\"auto\">8. Explain types of testing.<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Functional vs Non-Functional<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Black-box vs White-box<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Security Testing (subset of non-functional)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.testleaf.com\/course\/selenium-automation-certification-training-course.html\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-5159 size-full\" src=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium.jpg\" alt=\"Selenium training in chennai\" width=\"2048\" height=\"512\" srcset=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium.jpg 2048w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium-300x75.jpg 300w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium-1024x256.jpg 1024w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium-768x192.jpg 768w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium-1536x384.jpg 1536w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/06\/Selenium-150x38.jpg 150w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/p>\n<h3><b><span data-contrast=\"auto\">9. What is fault isolation and how do you debug issues?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Identifying the root cause using logs, breakpoints, step-by-step reproduction, or binary search debugging.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">10. Explain test planning and estimation.<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Define scope, resources, schedule, and risks. Estimation techniques: WBS, historical data, 3-point estimation.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">11. What does test reporting include?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Pass\/fail status, coverage metrics, open defects, test execution trends, blocker summary.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">12. What do you consider in a test environment?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">OS, browsers, network, databases, integration, tools, and data setup.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">13. Difference between SDLC and STLC?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">SDLC covers the entire software development; STLC focuses on phases in testing.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">14. Why is only POST used for login?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">POST is used to send sensitive data (username\/password) in the body, which is more secure and does not get cached.<\/span><\/li>\n<\/ul>\n<p><strong>You Should Also Read<\/strong>: <a href=\"https:\/\/www.testleaf.com\/blog\/epam-interview-questions-with-answers\/\">EPAM Interview Questions with Answers<\/a><\/p>\n<h3><b><span data-contrast=\"auto\">15. Different types of authentication?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Basic Auth<\/span><\/li>\n<li><span data-contrast=\"auto\">API Key<\/span><\/li>\n<li><span data-contrast=\"auto\">Bearer Token<\/span><\/li>\n<li><span data-contrast=\"auto\">OAuth 1.0<\/span><\/li>\n<li><span data-contrast=\"auto\">OAuth 2.0<\/span><\/li>\n<li><span data-contrast=\"auto\">JWT.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">16. Explain OAuth in detail.<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">OAuth allows third-party apps to access user data without sharing credentials. OAuth2 involves Access Tokens, Refresh Tokens, and flows like Authorization Code Flow.<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">17. Difference between 401, 403, 429?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">401: Unauthorized (invalid credentials)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">403: Forbidden (valid but no permission)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559731&quot;:720,&quot;335559737&quot;:0,&quot;335559797&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">429: Too Many Requests (rate limit)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.testleaf.com\/all-courses.html\"><img decoding=\"async\" class=\"aligncenter wp-image-4599 size-full\" src=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes.png\" alt=\"Online Classes\" width=\"2048\" height=\"512\" srcset=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes.png 2048w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes-300x75.png 300w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes-1024x256.png 1024w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes-768x192.png 768w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes-1536x384.png 1536w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/04\/Online-Classes-150x38.png 150w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/p>\n<h3><b><span data-contrast=\"auto\">18. Write request and response for GET, POST, PUT, PATCH.<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">GET: No body, only URL and query params<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">POST: Send JSON in body to create resource<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">PUT: Send full object for update<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">PATCH: Send partial fields to update<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">19. How do you execute tests (local, grid, Jenkins)?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Local: Run from IDE or CLI<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Grid: Run in distributed nodes\/browsers<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Jenkins: Run via pipelines on build triggers<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">20. Difference between implicit wait and Thread.sleep()?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Implicit Wait: Waits for element to appear (polling)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Thread.sleep(): Static wait (not recommended)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">21. How do you handle windows, popups, and iframes?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">switchTo().window() for popups<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">switchTo().frame() for iframes<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Alert handling for popups<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><strong>Popular Articles<\/strong>: <a href=\"https:\/\/www.testleaf.com\/blog\/selenium-accenture-interview-questions\/\">Selenium Accenture Interview Questions<\/a><\/p>\n<h3><b><span data-contrast=\"auto\">22. Error message\/code for wrong credentials?<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">UI: &#8220;Invalid username\/password&#8221;<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">API: 401 Unauthorized<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">23. Selenium code to handle login, iframe, popup:<\/span><\/b><\/h3>\n<blockquote><p><span data-contrast=\"auto\">WebDriver driver = new ChromeDriver();<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.get(&#8220;loginPageUrl&#8221;);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.findElement(By.id(&#8220;username&#8221;)).sendKeys(&#8220;user&#8221;);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.findElement(By.id(&#8220;password&#8221;)).sendKeys(&#8220;pass&#8221;);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.findElement(By.id(&#8220;loginBtn&#8221;)).click();<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">String parent = driver.getWindowHandle();<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">for(String win : driver.getWindowHandles()) {<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0 if(!win.equals(parent)) {<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0\u00a0\u00a0 driver.switchTo().window(win);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0 }<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">}<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.switchTo().frame(&#8220;loginFrame&#8221;);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">driver.findElement(By.id(&#8220;email&#8221;)).sendKeys(&#8220;xyz&#8221;);<\/span><span data-ccp-props=\"{&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;469777462&quot;:[916,1832,2748,3664,4580,5496,6412,7328,8244,9160,10076,10992,11908,12824,13740,14656],&quot;469777927&quot;:[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0],&quot;469777928&quot;:[1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1]}\">\u00a0<\/span><\/p><\/blockquote>\n<h3><b><span data-contrast=\"auto\">24. File upload\/download, browser interactions:<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Use <\/span><span data-contrast=\"auto\">sendKeys(path)<\/span><span data-contrast=\"auto\"> for upload<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Use Robot class or AutoIT for OS dialogs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">25. Solve a problem (OOPS, optimization):<\/span><\/b><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">Use classes, encapsulation<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Implement algorithms with test cases<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Analyze time complexity (Big O)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;134245418&quot;:false,&quot;134245529&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:720,&quot;335559737&quot;:0}\">\u00a0<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span data-contrast=\"auto\">Cracking a Freshworks interview involves more than just theoretical knowledge; it demands practical problem-solving skills, clear communication, and a good grasp of tools and frameworks relevant to the role. The questions provided here are designed to prepare you for real-world expectations. With proper preparation, you&#8217;ll be well-equipped to succeed at <a href=\"https:\/\/www.freshworks.com\/\">Freshworks<\/a> or any other leading tech company.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you&#8217;re new to testing or aiming to improve your skills, enrolling in an <\/span><a href=\"https:\/\/www.testleaf.com\/\"><b><span data-contrast=\"auto\">online software testing course<\/span><\/b><\/a><span data-contrast=\"auto\"> can give you a solid foundation and practical experience to approach such interviews confidently.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h5><strong>We Also Provide Training In:<\/strong><\/h5>\n<ul>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/selenium-automation-certification-training-course.html\"><strong>Advanced Selenium Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/playwright.html\"><strong>Playwright Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/genai-qa-engineers-training-course.html\"><strong>Gen AI Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/aws-cloud-architect-certification-training-course.html\"><strong>AWS Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/rest-api-testing-certification-training-course.html\"><strong>REST API Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/full-stack-developer-certification-training-course.html\"><strong>Full Stack Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/appium-mobile-automation-certification-training-course.html\"><strong>Appium Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/dev-ops-master-certification-training-course.html\"><strong>DevOps Training<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.testleaf.com\/course\/apache-jmeter-testing-training-course.html\"><strong>JMeter Performance Training<\/strong><\/a><\/li>\n<\/ul>\n<h6><strong>Author\u2019s Bio<\/strong>:<\/h6>\n<p><img decoding=\"async\" class=\"size-full wp-image-2404 alignleft\" src=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2023\/04\/Untitled-design.png\" sizes=\"(max-width: 250px) 100vw, 250px\" srcset=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2023\/04\/Untitled-design.png 250w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2023\/04\/Untitled-design-150x150.png 150w, https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2023\/04\/Untitled-design-96x96.png 96w\" alt=\"\" width=\"250\" height=\"250\" \/><\/p>\n<p>As CEO of TestLeaf, I\u2019m dedicated to transforming software testing by empowering individuals with real-world skills and advanced technology. With 24+ years in software engineering, I lead our mission to shape local talent into global software professionals. Join us in redefining the future of test engineering and making a lasting impact in the tech world.<\/p>\n<p><strong>Babu Manickam<\/strong><\/p>\n<p>CEO \u2013 Testleaf<\/p>\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href=\"https:\/\/in.linkedin.com\/in\/babu-manickam\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.testleaf.com\/blog\/wp-content\/uploads\/2025\/07\/linkedin.png\" alt=\"LinkedIn Logo\" width=\"28\" height=\"28\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Introduction\u00a0 In today\u2019s competitive tech landscape, cracking product company interviews requires more than just theoretical knowledge. Practical exposure, strong fundamentals, and tool-based expertise play a key role. Freshworks, a prominent SaaS company based in Chennai, is recognised for its rapid innovation and product-focused culture. Whether you&#8217;re applying for a role in QA, automation testing, &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.testleaf.com\/blog\/top-25-freshworks-interview-questions-and-answers\/\"> <span class=\"screen-reader-text\">Top 25+ Freshworks Interview Questions and Answers<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":5427,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[27,62],"tags":[473,65,725],"class_list":["post-5425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-interview-question","category-interview-questions","tag-interview","tag-interview-questions","tag-interview-questions-and-answers"],"acf":[],"aioseo_notices":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/posts\/5425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/comments?post=5425"}],"version-history":[{"count":7,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/posts\/5425\/revisions"}],"predecessor-version":[{"id":5431,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/posts\/5425\/revisions\/5431"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/media\/5427"}],"wp:attachment":[{"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/media?parent=5425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/categories?post=5425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.testleaf.com\/blog\/wp-json\/wp\/v2\/tags?post=5425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}